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Troubleshoot - Generating CodeMeter diagnostics on a network license server

Resolve CodeMeter network license issues quickly: Run CmDust from the Start Menu's CodeMeter menu, and send the log file to support@muk3d.com for assistance.

If something goes wrong with the CodeMeter network license server, its helpful to run CodeMeter's diagnostic tools to generate a log that can be shared with Muk3D's support team. 


  1. Log into the network license server.

  2. In the Start Menu, navigate to the CodeMeter menu and run CmDust.  As the utility runs, a Command Prompt will likely appear, followed by a Windows Explorer window.

  3. The log file is created in c:/users/<currentuser>/CmDust-Result.log.  Send this file to support@muk3d.com and we'll help you out.

Related

Generating a CodeMeter license request
Removing an evaluation license
Find out Connected Users on a Network License
Setting up network license server
Removing CodeMeter Licenses from a Server
Troubleshoot - Error with License Shutting down
Setting up End-User to Access Network License
Requesting a Temporary Muk3D License
Troubleshoot - Verifying Network License Connectivity
Installing a Network License Update
How to set license timeout on a network server
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